I made (and kept ) the appointment. Was greeted cordially, Took a Nook for entertainment. After a reasonably short time my car was returned, clean inside and out. I was given a description of what I might expect in terms of possible future repairs needed, and after exchanging pleasantries with the Professional Receptionist I left, a happy customer.I will continue to recommend The Car Place to friends, as I find it to be the most honest and capable auto repair service in the area.